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Bless them young uns! hey & their seniors! They really working hard! Their heads must have buzzed after 8 hours of that! Calls from all over the UK & abroad! & not always polite calls!
Oh my now heres a blast from the past. I worked at AB from 1976-82 in the communications office. We not only manned the switchboards but also telex machines – google if you dont know what they are. Fun days of dealing with cusotmers and internal calls too. Everything from operator connected calls from abroad to Fred Leadbetter calling to say a fire in the paint shop, but requesting would I mind please dialling 9 double 9, in such a slow calm manner that the whole of the shop couldve been blown to pieces by the time he’d finished! Left to right are Barbara Summerfield, Wendy Turner, Annice Whittle, Lilian Jarman. Happy days, when there was still time to talk to your customer in a polite friendly way rather than a call centre with scripted answers