Two Grantham-based businesses have been shortlisted in four categories at this year’s Credit Awards.
Free debt advice provider PayPlan and sister company Paylink Solutions – which delivers technology across the financial services and utilities sectors – have both been shortlisted in two categories at the Credit Strategy Credit Awards.
PayPlan and Paylink Solutions are part of the Totemic Group based at Springfield Business Park.
PayPlan has been nominated for Debt Advice Provider of the Year and Company Award for Business Continuity.
Rachel Duffey, PayPlan CEO, said: “Not only did the pandemic see us help more people seeking debt advice, unfortunately we also saw an increase in vulnerabilities, meaning we had to ensure our advisers were well-equipped to support.
“We continued to provide training across the industry. In 2021, approximately 3,000 agents received our training which led to a 173% uplift in referrals.
“Stringent planning means we’ve been able to handle these enquiries and continue to achieve the very best customer outcomes.”
Paylink has been shortlisted in the Rising Star of the Year category and Best Company to Work For.
Manish Hiran, technical lead at Paylink Solutions, was nominated for Rising Star of the Year having established himself as an expert in the fintech industry.
Manish worked directly on implementing Paylink Solutions’ Embark product into the systems of Tier One industry clients.
Paylink Solutions CEO Susan Rann said: “We’re so lucky to have someone as talented as Manish in our team.
“Not only this, his empathy for his colleagues and supportive, patient nature has been a catalyst in the flourishment of our entire team, so his impact has been – and continues to be – huge.
“He thoroughly deserves this recognition, and we thank him for his efforts since he first joined us in 2019.”
The ceremony takes place on 29 June in London.
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