Doorstep fraud: what to look out for

Doorstep fraud involves criminals knocking on your door and unexpectedly offering products or services. Fraudsters convince you to pay for goods or work which is often overpriced, or poor quality or is not even carried out. In many cases, this work isn’t even necessary. They may use intimidation and pressure you to make quick decisions so that you agree to their demands.

They can use deception to convince you by;
• Claiming they were working on a neighbours’ address and noticed you need work completing and they have the materials.
• Inspecting areas, you can’t access, for example the loft or roof and show you photos or videos claiming they are evidence that you need the urgent repairs.
• Throwing water down when you are not looking to indicate you have ‘damp’.
• Insisting you pay in cash immediately or put down a deposit, even offering to take you to the bank to get the money. If you do this, they may continue to find reasons for you to pay more money.
• Some callers will be legitimate. If they are, then they will be more than happy to wait whilst you check them out using a number you can verify yourself, not one supplied by them.

If you are not sure, then don’t open your door. If you are not happy about someone’s identity, do not let them into your house.

If you are thinking of having work done on your home, consider these tips:
• Speak with multiple tradespeople to compare.
• Check with your local council to see if you need any permission or approval.
• Ask for a contract for the work.
• Check with friends and family for recommendations, or reviews on legitimate trader websites.

Consumers often turn to the internet and social media to find a trader. Criminal traders may use popular trader matching platforms or social media to advertise their services. Many trade associations recommend obtaining at least three quotes from traders before agreeing to any work on your home. If you’re being pushed to take on a trader quickly, this could be a sign that something isn’t right.

If you’re not sure, research more. Visit Citizens Advice for further information: https://www.citizensadvice.org.uk/consumer/getting-home-improvements-done/before-you-get-building-work-done/

#LincolnshireAgainstFraud – joining forces to help protect people in our county.