Lincolnshire County Council’s Transport Services is aware of delays and problems in the receipt of bus passes by students for educational travel.
We recognise this causes concern and we are working urgently to resolve this issue as quickly as possible. Students and parents/carers can call 01522 782020 to find out the status of their bus pass application.
If they are eligible for a pass and have already incurred expenses for educational travel, they will be reimbursed.
Please retain all relevant receipts and tickets until your bus pass arrives.
Different bus operators have different approaches, so some drivers may let a passenger on without a pass, others will not.
Passengers will need to follow the drivers’ instructions. If you have contacted the educational travel team to inquire about your pass in the last two weeks, you do not need to get back in touch. The Team is currently processing all applications and queries.
We apologise for all inconvenience caused.
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