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Boots UK injects beauty back with the launch of new beauty hall

September 2, 2021 by Grantham Matters Leave a Comment

  • The UK’s leading beauty retailer is reinventing 30 beauty halls on local high streets across the country, from Burton-on-Trent, Grantham and Newport
  • Customers can now get a flagship beauty experience in their local store and access hundreds more brands via Next Day Click & Collect from boots.com
  • Big beauty brands including Drunk Elephant, Dr Jart, MAC, NARS and Fenty Beauty will all be available as part of the local roll out   
  • Customers can now trial and test their favourite beauty products instore again as testers are back and beauty services return in England

Following another transformative year in beauty, Boots UK is introducing its new concept beauty halls to even more high streets across the UK. Understanding the importance of shopping locally, the UK’s biggest beauty retailer is now rolling out the next phase of its beauty reinvention journey by revamping 30 of its beauty halls in smaller towns and cities nationwide.

The 30 new beauty halls are smaller versions of the reinvented beauty halls that can be found in 60 Boots flagship stores such as Covent Garden and The Trafford Centre in Manchester. They will feature in smaller Boots stores in towns across the country – from Burton-on-Trent, Grantham and Newport. Featuring trending zones, discovery areas and consultation spaces, the beauty halls will offer an exciting range of products including cult brands like Drunk Elephant, Fenty Beauty and MAC. The variety of beauty brands stocked by Boots continues to grow rapidly, with 65 new lines added since the start of lockdown.

Alice Rafferty, Premium Beauty Senior Buying Manager, Boots UK said: “We are so excited to be reinventing 30 of our beauty halls across towns and cities in the UK. We now have more beauty brands than anywhere else on the high street and will be shaking up our offering in these stores by introducing the likes of Drunk Elephant, MAC, NARS and Fenty making these world-famous brands even more accessible to our beauty-loving customers.  From our inspirational, new-concept beauty halls to our Boots Beauty Specialists who can give expert, brand-neutral advice, we are so proud of the progress we are continuing to make.”

With over 600 Boots Beauty Specialists already in Boots stores nationwide, the addition of 30 new beauty halls will see over 100 more specialists in stores, offering customers personalised, brand-neutral beauty and skincare advice. All Boots Beauty Specialists receive empathy training – a unique program based on brain science, human emotions and empathy – which allows them to really understand the needs of the customer. As well as getting advice, beauty lovers will also be pleased to hear that samples and testers are back, meaning they can play and experiment with new products instore again.

Since restrictions have eased, Boots has seen a huge uplift in customers shopping beauty with sales increasing by 85% in just three months*, cosmetics have proven popular including blusher, brow products and false lashes as customers look to refresh and top up their make-up bags post lockdown. Boots is always on the lookout for the latest trends and expects lip care and around the clock beauty to be big next season. It is also expected that intellectual skincare and haircare will continue to innovate and trend. With 90% of the UK living within a 10-minute drive of their local Boots store, and Click and Collect available at over 2,300 stores, brands like Drunk Elephant, Fenty Beauty, MAC and NARS have never been more accessible

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