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A different view of this popular Grantham pub

February 24, 2019 by Grantham Matters 1 Comment

Cellars beneath The Tollemach Inn, St Peter’s Hill, formerly the Co-op former pneumatic teller
Cellars beneath The Tollemach Inn, St Peter’s Hill, formerly the Co-op

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Filed Under: Grantham-Past

Comments

  1. The Thinker says

    February 25, 2019 at 8:12 am

    After spending time with a knowledgeable, polite, and very presentable sales assistant who had pride in their job and more important respect for the customer.

    You would after deciding to buy the item in which you had spent time deliberating over give the sales assistant your money, who would then place it in a tube close it and place that inside a larger pipe and whoose off it would go to the cash office. This would return a couple of minutes later with your change and receipt, you could tell when it had returned by the accompanying “Thump” as it landed in the collecting basket at the end of the pipe, located close to the sales desk.

    Absolutely fantastic, what have you got today, you touch a piece of plastic to a soulless machine that gives a weak bleed and some sales assistant who would find it difficult to count to five without the use of fingers asks you “do you want your receipt?”

    Very often stores now have instructed to assistant who is taking payment to ask”do you want to buy this chocolate, or what ever they have stacked next to the till that is very near it’s sell by date” this is done to increase sales, my answer is a polite but firm “ no! I came into the store to purchase what I have got not what I don’t want” This practice is very regularly performed by a well known high street retailer…..anything to make money, well try this how about good old fashioned service from well trained, polite, knowledgeable staff who can count, who don’t huff and puff if you ask them a simple request and who understand the meaning of customer service.

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